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Contact Medgenic
A question about a product, an order, or which supplement suits you? Send us a message or reach us directly — our team will get back to you quickly.
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Contact details
Company
Công Ty TNHH Medgenic Việt Nam
Business ID: 0317897893
Address
La Astoria 3, 383 Nguyen Duy Trinh
Thu Duc City, Ho Chi Minh City
Facebook
facebook.com/medgenicvn
TikTok
@medgenic.official
Opening hours
- Monday – Friday
- 08:00 – 17:30
- Saturday
- 08:00 – 12:00
- Sunday
- Closed
Map
La Astoria 3, 383 Nguyen Duy Trinh, Thu Duc City, Ho Chi Minh City
Frequently asked questions
Common questions about our products, delivery and policies.
Are Medgenic's products genuine?
Yes. Medgenic Vietnam is the official distributor for Life-Space (Australia), Noreva (France) and Tranacix. Everything is imported through official channels, with complete product declarations and anti-counterfeit seals.
How long does delivery take?
Orders within Ho Chi Minh City usually arrive in 1–2 working days. Other provinces take 2–5 working days depending on the area, shipped through established couriers.
Can I exchange or return a product?
You can exchange or return within 7 days, provided the seal is intact, the product is unused and you still have the purchase invoice. Contact customer care and we will walk you through it.
How do I get advice on which product to choose?
Send us a message using the form above, or message Medgenic on Facebook or TikTok. Our team will advise based on your specific health needs.