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Medgenic Vietnam — Quality First. Trust Always.
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Official importer and distributor

Healthcare products,officially imported.

Medgenic Vietnam Co., Ltd imports and distributes Life-Space, Noreva and Tranacix in the Vietnamese market. We do not manufacture — we bring international brands into Vietnam through official channels, in their original packaging, with the paperwork to match.

We do not manufacture

We are accountable for the journey in between.

From laboratories in Australia and France to your hands in Vietnam, every shipment clears customs, carries its declaration and is labelled in Vietnamese. That stretch is the part we put our name to.

  • Officially importedFull documentation
  • Vietnamese sub-labelPer Ministry of Health rules
  • 100% genuineTraceable provenance
  • Nationwide delivery1–2 days in HCMC

How a shipment travels

From the factory to your hands, with nothing off the record

Grey-market goods skip the first four steps. That gap is the whole difference between a product you can trace and a product that comes with nothing but a promise.

FranceAustraliaVietnam
  1. 01

    The manufacturer

    Medgenic orders directly from the brand or its authorised representative in Australia and France — never from consolidators or unverified middlemen.

  2. 02

    International freight

    Stock travels on documented commercial freight rather than in personal luggage, which is what makes the whole journey traceable.

  3. 03

    Vietnamese customs

    The shipment is declared to customs, import duties are paid, and it carries its product declaration registration receipt.

  4. 04

    The Medgenic warehouse

    Stock is held under the conditions the manufacturer specifies. For live-culture probiotics this is the step that decides whether the cultures are still viable when they reach you.

  5. 05

    Inspection and sub-labelling

    Every box is checked for expiry and seal condition, then given a Vietnamese sub-label naming the importer.

  6. 06

    Into your hands

    You open the parcel, check the seal and the sub-label, and only then pay the courier.

Check it yourself

Seven marks on every officially imported box

Do not take our word for it. Here is what is on the packaging, what each mark means, and how to check it yourself — including on something you bought elsewhere.

Life-Space Double Strength Probiotic
A real product from the Medgenic catalogue. Batch, expiry and barcode are stamped on the physical carton — check those on the pack in your hands.

Vietnamese sub-label

Applied by the importer, naming the importing company and its address, the product declaration number, and directions for use in Vietnamese.

How to check it yourself

Look for the line reading “Imported and distributed by”. A box in the original language only has not come through an official import.

From the catalogue

Everything we list is officially imported. These are the lines currently discounted or newly in stock.

View the full catalogue

Not sure where to start?

What are you looking into?

Pick a concern to see which products in our catalogue sit in that group. This filters the catalogue — it is not medical advice.

Your concern

Health supplements are not medicines and are not a substitute for medical treatment. If you are under treatment or pregnant, consult a doctor before use.

Two routes

The same product, two ways into Vietnam

Grey-market stock is not automatically counterfeit. But it arrives without the thing an official import always carries: a paper trail. Here is the difference, plainly.

Official import
Grey-market import
Legal documentation

Legal documentation

Product declaration receipt and customs entry on file

No accompanying paperwork

Vietnamese labelling

Vietnamese labelling

Sub-label naming the importer, with directions for use

Usually the original language only

Storage conditions

Storage conditions

Held to the conditions the manufacturer specifies

No record of where it has been, or for how long

If something goes wrong

If something goes wrong

A registered company is accountable, and searchable

The seller is where the trail ends

Returns

Returns

An invoice, and a returns policy

At the seller's discretion

Medgenic distributes officially imported stock only. You may ask to see the documentation for any shipment before you pay.

On the record

What you can look up yourself

Every item below can be checked against a source that is not us — the national business registry, the brand's own site, or the box in your hands.

Legal entity

Công Ty TNHH Medgenic Việt Nam

Registered in Ho Chi Minh City, searchable on the national portal

Business ID

0317897893

Match it against the company named on each box's sub-label

Distribution certificate

Noreva

Issued by Noreva naming Medgenic Vietnam as its strategic distributor

Registered office

La Astoria 3, 383 Nguyen Duy Trinh, Thu Duc City, Ho Chi Minh City

A real, published address — not a mailbox or a transit depot

Look up the business
Strategic distributor certificate issued to Medgenic Vietnam by Noreva
Issued by Noreva naming Medgenic Vietnam as its strategic distributor

Delivery

Nationwide, paid on arrival

You check the seal and the sub-label before you pay the courier. If it is not right, do not take it.

Inner-city HCMC
1–2 days
Other provinces
2–5 days
  • Cash on delivery

    Always available, everywhere. MoMo and VNPay appear at checkout only while that gateway is live.

  • Open and inspect

    Check the seal, the sub-label and the expiry date before handing over payment.

  • 7-day returns

    For products with the seal intact and the purchase invoice to hand.

HCMC warehouse

Answers

Questions customers ask

Not answered here? Message us — we reply during business hours.

Contact Medgenic

How do I know the product is genuine?

Everything Medgenic distributes carries a Vietnamese sub-label naming the importer, plus a product declaration receipt. You can ask to see the paperwork before paying, or check our business ID on the national business registration portal.

What payment methods are available?

Cash on delivery is always available. MoMo and VNPay only appear when that gateway is live — if you do not see one, that channel is temporarily closed.

How long does delivery take, and what does it cost?

Usually 1–2 working days inside HCMC and 2–5 days elsewhere. The shipping fee and the free-shipping threshold are shown at checkout before you confirm.

Can I return an order?

Yes, within 7 days of delivery, provided the seal is intact and you still have the purchase invoice. Opened items cannot be returned — these are foodstuffs and cosmetics.

How do I track my order?

After checkout we email you a private link to your order. You can also look it up with your order code and email address on the order-lookup page.

Can these products replace medication?

No. Health supplements are not medicines and are not a substitute for medical treatment. If you are under treatment or pregnant, consult a doctor before use.

Importer and distributor

Importing and distributing international healthcare and dermo-cosmetic brands in Vietnam.

Business registration number
0317897893
Legal entity
Công Ty TNHH Medgenic Việt Nam
Registered office
La Astoria 3, 383 Nguyen Duy Trinh, Thu Duc City, Ho Chi Minh City

Health supplements are not medicines and are not a substitute for medical treatment. Read the directions for use carefully before use.